The landscape of the restaurant industry has undergone significant transformation, particularly for independent owners. Traditionally reliant on foot traffic for marketing, these establishments faced unprecedented challenges with the onset of the global pandemic in 2020. The need to adapt quickly to online ordering, pickup, and delivery services became imperative as customers shifted away from dining out.
Addressing Challenges Through Innovation
Inspired by his mother’s struggles in attracting customers to her dog grooming business, Adam Guild collaborated with Dean Bloembergen to establish Owner.com. Their mission was to provide a comprehensive solution for independent restaurant owners to enhance their online presence and streamline operations amidst the evolving landscape. Guild emphasizes the urgency for restaurant owners to boost sales and optimize costs amid rising inflation and operational expenses.
A Comprehensive Platform for Restaurant Management
Owner.com offers a holistic platform encompassing various essential tools, including online ordering, website building, customer relationship management, marketing automation, and branded mobile app generation. With the restaurant industry poised for significant growth, there is immense potential for platforms like Owner.com to empower small-scale establishments and drive their success.
Leveraging AI for Enhanced Functionality
In a bid to differentiate itself, Owner.com has integrated artificial intelligence into its platform, introducing innovative features such as an AI-powered email marketer. This technology enables restaurant owners to effortlessly create personalized email campaigns tailored to their style and tone, enhancing customer engagement and driving sales.
Impressive Growth Trajectory
Since its inception, Owner.com has experienced exponential growth, tripling its customer base in just one year. The platform processes hundreds of millions of dollars annually for its customers, generating substantial revenue. With a recent Series B funding round of $33 million, Owner.com is well-positioned to further expand its offerings and cater to the evolving needs of its clientele.
Commitment to Empowering Independent Owners
Guild envisions Owner.com as a vital lifeline for independent restaurant owners, enabling them to thrive in an increasingly digital landscape. By bridging the gap between traditional hospitality and modern technology, Owner.com seeks to empower mom-and-pop establishments and ensure their resilience amidst technological advancements.
